North Carolina's Transformation to Medicaid Managed Care

Medicaid Managed Care begins July 1, 2021. If you are enrolled in a Medicaid Managed Care Health Plan and are currently receiving or are interested in receiving Personal Care Services, please contact your Health Plan for any questions.

Please visit this link for more information.

• https://medicaid.ncdhhs.gov/transformation
  
  

For Personal Care Services (PCS) Providers experiencing issues related to Managed Care Plans please contact:

• Medicaid Provider Ombudsman for Managed Care

• Email: Medicaid.ProviderOmbudsman@dhhs.nc.gov

• Phone: 919-527-6666.

Check out these resources with links to upcoming events.

• NC Assisted Living Association (NCALA)
• 2020 NCALA Training Schedule

• North Carolina Senior Living Association (NCSLA)
• Calendar of Events

• Association of Home & Hospice Care (AHHC)
• Calendar of Events