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Assessing Eligibility for the North Carolina Medicaid Personal Care Services
Home health aide with elderly couple

Questions About The PCS Process?

Do you have questions concerning the PCS process? Who is eligible? Who can make referrals? How does a beneficiary request a provider or a change in provider? Find answers in FAQ Process.

Questions About Billing Issues?

What billing codes should you use? What do the error codes mean? How do you bill Maintenance of Service (MOS)? What should you do when the service starts in the middle of the month?

Who To Call For
PCS Questions

Determining who to call to help you with questions or billing concerns for Medicaid's Personal Care Services (PCS) can be a challenge. To assist you, we've put together a list of frequently ...