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Assessing Eligibility for the North Carolina Medicaid Personal Care Services

Training Videos For Personal Care Services Providers

Welcome to our PCS Training Videos Page!

In partnership with the NC Medicaid, we at Liberty Healthcare of North Carolina are committed to bringing you the best in training materials.

Training Videos

PCS 101 Overview January 2019 Webinar

An overview of the Personal Care Services program and provider requirements webinar on January 31, 2019



PCS Provider Training December 2018 Webinar

Liberty and NC Medicaid conducted a PCS Provider Training Webinar on December 18, 2018



Building A Quality Improvement Program - Webinar

Liberty and NC Medicaid conducted a Building A Quality Improvement Program Webinar on December 18, 2018



Internal Audits - Webinar

Liberty and NC Medicaid conducted an Internal Audits Webinar on December 18, 2018



Mediations and Appeals Overview - Webinar

Liberty and NC Medicaid conducted a Mediations and Appeals Overview Webinar on December 19, 2018



PCS 101/QiReport Overview - Webinar

Liberty and NC Medicaid conducted a PCS 101/QiReport Overview Webinar on December 21, 2018



PCS Provider Training May 2018 Webinar

Liberty and NC Medicaid conducted a PCS Provider Training Webinar in May 2018



DMA Form 3051 - Updated 2018

DMA Form 3051 Training Webinar
Effective February 2, 2015, beneficiaries requesting Personal Care Services (PCS) must use the DMA Form 3051 - Request for Independent Assessment for Personal Care Services (PCS) Attestation of Medical Need form.



Expedited Process for TCL Beneficiaries Webinar

Expedited Process for TCL Beneficiaries Webinar on July 27, 2017



PCS Provider Training May 2017 Webinar

Liberty and NC Medicaid conducted a PCS Provider Training Webinar on May 31, 2017



Assessing the Eating ADL November 2016 Webinar

Assessing the Eating Needs of PCS Beneficiaries Webinar on November 28, 2016



PCS Providers Training October 2016 Webinar

Liberty and NC Medicaid conducted a PCS Provider Training webinar on Friday, October 28, 2016.



Pettigrew v. Brajer Webinar

A PCS stakeholder webinar was conducted by Ellen Newby, Assistant Attorney General, N.C. Department of Justice on January 6, 2016 to review the Pettigrew v. Brajer, (previously, Pashby v. Wos) federal lawsuit filed on May 31, 2011. This lawsuit is certified by the Court as a class action lawsuit on behalf of persons age twenty-one and older denied or terminated from in-home Medicaid Personal Care Services since May 2011.



Concurrent Hospice and Personal Care Services

NC Medicaid conducted a training webinar on 3 separate dates - December 8th, 14th, and 29th, 2015. The webinar provided information on the process to coordinate Hospice and Personal Care Services for adults residing in their private primary residence.



Revised Payment Adjustment Plan
August 2014 - Session Law 2013-306.

NC Medicaid conducted a webinar on Wednesday, August 20 at 9:30 a.m. outlining the implementation of N.C. Session Law 2013-306.




Implementation of SPA 13-009 Webinar Video
N.C. Session Law 2013-306

May 2014 PCS Program Updates: presented in Raleigh, Greenville, Wallace, Winston Salem/Clemmons, Charlotte and Asheville.



For older training videos, please visit the video archives page.

Call Center Information

Phone: 1-919-322-5944
        Or   1-855-740-1400
Fax: 1-919-307-8307
        Or   1-855-740-1600
E-Mail: NC-IAsupport@libertyhealth.com


Alzheimer's Online Care Training Courses

Liberty Healthcare of North Carolina is partnering with the Alzheimer's Association to bring you free individual online care training in dementia care. The courses are 30 - 45 minutes long and are offered in both English and Spanish.

See the course descriptions and enroll.